Frequently Asked Questions
Get answers to common questions about our roof cleaning and gutter cleaning services.
Safety & Trust
Q: Is our roof moss protection treatment safe for my roof?
A: Yes. Our manufacturer-recommended moss protection treatment kills moss and algae at the root without using damaging high pressure. It protects your shingles and keeps your warranty valid.
Q: What if moss comes back?
A: We offer a 12-month moss-free guarantee. If any new moss growth appears within 12 months of service, we'll return and re-treat the affected areas free of charge.
Q: What types of stains do you remove?
A: We remove organic growth: moss, mold, mildew, algae, and lichen. That's our specialty. We don't guarantee removal of scuff marks, dust, oxidation, oil stains, gum, paint, or rust. Sometimes those come out during a cleaning, but we won't promise it.
Q: Will your cleaning damage my roof?
A: No. We use gentle, manufacturer-approved soft wash methods: • Low-pressure application (never high-pressure blasting) • Eco-friendly moss treatment that kills growth at the root • Safe for all shingle types and won't void your warranty
Services
Q: What types of roofs do you clean?
A: All of them: • Asphalt/composite • Metal (standing seam, corrugated, metal shake) • Tile • Cedar shake • Flat roofs (EPDM, TPO, PVC) Every roof type gets a process matched to the material. Tile and cedar take extra care and are priced by custom quote.
Q: Do you offer other services besides roof and gutter cleaning?
A: Yes. Roof cleaning and gutter cleaning are still our core services, and we also handle pressure washing, exterior window cleaning, and select commercial exterior cleaning throughout the Seattle area.
Environment
Q: Do you use eco-friendly solutions?
A: Yes. We use biodegradable, manufacturer-approved cleaning solutions that are safe for plants, pets, and the environment when applied properly.
Maintenance
Q: How often should I clean my roof or gutters?
A: Most Seattle-area roofs need a full cleaning every 2-4 years, with an annual moss treatment in between to keep growth from coming back. Gutters should be cleaned twice a year, spring and fall. Heavy tree cover shortens those intervals; a roof under big firs collects needles and moss much faster than one in open sun.
Q: What's the best time of year to get my roof or gutters cleaned?
A: Any time of year works. We clean roofs year-round, and moss treatment is actually most effective in the cool, wet months when moss is actively growing. The real answer: book as soon as you notice visible moss, clogged or overflowing gutters, or debris buildup from trees. These problems compound over time and only get more expensive to fix.
Process
Q: How long does a typical service take?
A: • Roof cleaning - 4-6 hours • Gutter cleaning - 1-2 hours Most jobs are completed same day.
Q: How do quotes and scheduling work?
A: • Start with the short quote form • Dylan calls or texts to confirm details • You get clear pricing before you book • If you want to move forward, we help you schedule • Scheduling depends on weather and current demand
Service Area
Q: What areas do you serve?
A: Seattle, Kenmore, and the greater Seattle area, including Bothell, Kirkland, Shoreline, Woodinville, Redmond, Bellevue, Mukilteo, Mill Creek, and Lynnwood.
Ready to Get Started?
Don't see your question? Call or text today and we'll help you get a fast quote.